Privacy Policy

Effective Date: October 22, 2026

1. Introduction

Welcome to Trusted Plumbers. We respect your privacy and are committed to protecting the personal information you share with us when visiting our website or contacting us for plumbing services.

This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website, submit a contact form, request a plumbing service, or communicate with our team.

By using our website, you acknowledge the practices described in this Privacy Policy. If you have any questions about how your information is handled, please contact us using the details provided at the end of this page.

2. Information We Collect

Trusted Plumbers may collect different types of information depending on how you interact with our website and services.

Personal Information

When you contact us, request an estimate, or schedule a plumbing service, we may collect information such as:

• Your name

• Phone number

• Email address

• Service address or property location

• Details about your plumbing issue or service request

• Any additional information you voluntarily provide in your message

We collect only the information reasonably necessary to respond to your inquiry, coordinate service appointments, and provide our plumbing services.

Automatically Collected Information

When you visit our website, certain technical information may be collected automatically, including:

• IP address

• Browser type and device information

• Operating system

• Pages visited and time spent on our website

• Referring website or source

• General website usage and interaction data

This information helps us understand how visitors use our website and identify opportunities to improve its performance, usability, and security.

Cookies and Similar Technologies

Our website may use cookies and similar technologies to improve your browsing experience, remember preferences, understand website traffic, and support website functionality.

You can manage or disable cookies through your browser settings. Please note that disabling certain cookies may affect some website features.

3. How We Use Your Information

Trusted Plumbers may use the information we collect for the following purposes:

• To respond to questions, inquiries, and service requests

• To schedule plumbing appointments and coordinate service visits

• To provide estimates and information about our plumbing services

• To communicate with you about your requested services

• To improve our website, content, and customer experience

• To monitor website performance and troubleshoot technical issues

• To protect our website against fraud, unauthorized access, and security threats

• To comply with applicable legal obligations

We do not use the information you provide for purposes unrelated to our business operations without an appropriate legal basis or your consent where required.

4. How We Share Your Information

Trusted Plumbers does not sell your personal information to third parties for their own marketing purposes.

We may share information in limited circumstances, including:

• Service providers: With trusted providers that help us operate our website, hosting, communications, analytics, or business systems.

• Service coordination: With relevant personnel or service partners when necessary to respond to your request or arrange plumbing services.

• Legal requirements: When disclosure is required by law, court order, or a valid request from an authorized government authority.

• Security and protection: When reasonably necessary to protect our rights, property, website, customers, or the safety of others.

Any sharing of personal information will be limited to what is reasonably necessary for the relevant purpose, subject to applicable law.

5. Third-Party Services and Links

Our website may use third-party tools or services, such as website hosting providers, analytics platforms, maps, communication tools, or embedded content. We may also link to external websites for your convenience.

These third parties may collect information according to their own privacy policies and practices. Trusted Plumbers does not control the privacy practices of independent third-party websites or services.

We encourage you to review the privacy policies of any third-party services you access through our website.

6. Data Security

We take reasonable administrative and technical measures to help protect personal information against unauthorized access, loss, misuse, alteration, or disclosure.

However, no website, electronic transmission, or data storage system can be guaranteed to be completely secure. While we work to protect your information, we cannot guarantee absolute security.

If you believe your personal information has been compromised through an interaction with our website, please contact us so we can review the matter.

7. Data Retention

We retain personal information only for as long as reasonably necessary to fulfill the purposes described in this Privacy Policy, including responding to inquiries, providing services, maintaining business records, resolving disputes, and meeting legal obligations.

The retention period may vary depending on the type of information, the nature of your interaction with us, and any applicable legal requirements. When information is no longer needed, we will take reasonable steps to delete it or dispose of it securely, subject to applicable law.

8. Your Privacy Rights and Choices

Depending on your location and applicable law, you may have certain rights regarding your personal information. These rights may include:

• Requesting access to personal information we hold about you

• Asking us to correct inaccurate or incomplete information

• Requesting deletion of certain personal information

• Objecting to or requesting restrictions on certain processing activities

• Withdrawing consent where processing is based on consent

• Choosing not to receive optional marketing communications, where applicable

These rights are subject to applicable legal requirements and exceptions. To submit a privacy-related request, contact us using the information below.

We may need to verify your identity before fulfilling certain requests.

9. Children’s Privacy

Our website and plumbing services are intended for a general audience and are not directed specifically at children under the age of 13.

We do not knowingly collect personal information directly from children under 13 through our website. If you believe a child has provided personal information to us, please contact us. We will take appropriate steps to review the situation and delete the information when required by applicable law.

10. Do Not Track Signals

Some web browsers offer a Do Not Track setting. Because there is no universally accepted standard for responding to these signals, our website may not respond to all Do Not Track requests.

You can manage cookies and certain tracking preferences through your browser settings and, where available, through the privacy controls provided by individual third-party services.

11. Privacy for Kentucky Residents

Trusted Plumbers serves customers in Lexington, Kentucky, and may receive personal information from Kentucky residents.

We aim to handle personal information responsibly and in accordance with applicable privacy and consumer protection laws. Depending on the circumstances and applicable law, you may have rights concerning the collection, use, disclosure, or deletion of your personal information.

To ask a question or submit a request concerning your personal information, please use the contact information provided below.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our website, business practices, technology, or applicable legal requirements.

When we make changes, we will update the Effective Date at the top of this page. We encourage you to review this page periodically to stay informed about how we handle personal information.

Your continued use of our website after an updated Privacy Policy is posted indicates that you have had the opportunity to review the revised policy. Any consent required by law will be obtained separately where necessary.

13. Contact Us

If you have questions about this Privacy Policy, want to understand how your personal information is handled, or wish to submit a privacy-related request, please contact Trusted Plumbers.

Business Name: Trusted Plumbers
Service Area: Lexington, Kentucky
Email: [Insert Business Email]
Phone: [Insert Business Phone Number]
Website: [Insert Website URL]

We will make reasonable efforts to review and respond to privacy-related inquiries within an appropriate timeframe.

Thank you for trusting Trusted Plumbers with your plumbing service needs.